Incident Response (Handle Security Incidents and Services)


  • $320.00
    Unit price per 

This course is 1 of the 3 core security courses to get a security officer license.

Incident Response (Handle Security Incidents and Services) is a core module under the Skills Framework for Security in Security Operations for Basic Licensing Unit. Upon completion of this course with an assessment, an individual will receive a Statement of Attainment (SOA) issued by the Workforce Singapore.

This training programme will equip the individual with the knowledge and skills required to perform basic security duties in accordance to Singapore security industry’s specification, and guidance to establish procedures to manage and analyse incidents, and apply appropriate actions in handling security incidents and services and be able to apply them to the workplace.


In order to be a Security Officer, you will need to attend 3 basic modules as below.

1) Provide Guard and Patrol Services
2) Handle Security Incidents and Services
3) Threat Observations (RTT) ( 10 Oral Question, 3 Role-Play) 

If u want to get WSQ Certificate in Security Operations, after completing the Security Officer modules, you have to attend the 2 Senior Security Officer modules.

Senior Security Officer Modules
Manage disorderly conduct and threatening behaviour 
Operate basic security equipment



Full Fees : $320

MCES / Singaporeans > 40 years old : $96

SPRs / Singaporeans < 39 years old : $160


Additional Info

Course Code : TGS-2019503229

Customer Reviews

Based on 2 reviews
Mak Chee Kin
ETANN Experience

Skillful and knowledgeable trainers. Notes and equipments are provided during the class practice. Role play is fun. Enjoyed the class.

Incident response

After hearing there are more oral and role play for assessment you will feel worried. But if you follow what the trainer teach and study, sure will pass. Is a good module u able to learn more new things.