Boost Emotional and Social Intelligence with the Enneagram
REVIEW THE DIFFERENCES BETWEEN COGNITIVE AND EMOTIONAL INTELLIGENCE AT THE WORKPLACE
- Discover the key competencies and aspects of emotional intelligence
Review the differences between cognitive and emotional Intelligence, and their importance at the workplace
Define emotional intelligence and understand its four key competencies
Recognise the impact of emotional and social intelligence on interpersonal relations
DEVELOP EMOTIONAL COMPETENCE TO BETTER MANAGE PERSONAL FEELINGS AND ACTIONS UNDER DIFFERENT SETTINGS
- Gain self awareness through the Enneagram to monitor personal emotions and actions that affect work performance and interpersonal relationships
Identify one’s emotional states, their triggers and effect on self, performance and relationships
Take the Enneagram test to determine your personality type
Understand the characteristics of the different Enneagram types
Increase emotional intelligence through greater understanding of own emotions
- Apply emotional intelligence to manage personal impulses and reactions when interacting with customers and colleagues in diverse contexts
Explore ways to improve control and expression of personal emotions and behaviour
Apply emotional intelligence to leverage personal strengths and develop areas of growth
Enhance leadership and managerial competencies through emotional intelligence
ENHANCE SOCIAL INTELLIGENCE TO BE MORE EMPATHETIC AND ACCEPTING OF PEOPLE FROM DIFFERENT BACKGROUNDS AND IN CHALLENGING SITUATIONS
- Develop social awareness of others’ perspectives and feelings through the Enneagram to increase empathy and inclusiveness amid diversity challenges
Assess the emotional climate of an environment
Recognise the emotional strengths and weaknesses of others
Demonstrate empathy by acknowledging the feelings and perspectives of individuals, taking also into consideration, their culture, background, preferences and needs
- Build resilience to effectively manage difficult conversations and challenging scenarios
Adopt the STARS strategy to manage self and coach others in challenging times and situations
Manage interpersonal and intercultural relationships to promote positive outcomes for individuals, teams and the organisation
Diffuse interpersonal conflicts and seek to prevent potential miscommunication
TAKE ACTION CHALLENGE – YOUR ACTION PLAN AND INSPIRATION FOR TRANSFORMATION
Full Fees : $450
9% GST : $40.50
Singaporeans > 40 years old : $175. 50
SPRs / Singaporeans < 39 years old : $265.50
Foreigners : $490.50
This course is eligible to use the SkillsFuture Credit (Mid-Career) of $4,000 to offset the course fee.
Funding
Full Fees : $490.50
Singaporeans > 40 years old : $175. 50
SPRs / Singaporeans < 39 years old : $265.50
This course is eligible to use the SkillsFuture Credit (Mid-Career) of $4,000 to offset the course fee.
Additional Info
Course Code : TGS-2019503529