PWM-Retail: People and Relationship Management (Level 1)
Learning Objectives:
- Recognise the importance of inclusiveness when working in a diverse service environment
- Apply emotional intelligence when interacting with team members and customers in a diverse service environment
- Demonstrate resilience when faced with challenges in a diverse service environment
- Monitor own actions in handling diversity in the diverse service environment
Transform your interpersonal skills with our WSQ People and Relationship Management course! This essential program is designed for professionals looking to enhance their ability to build and maintain effective relationships in the workplace.
Participants will explore key concepts such as communication techniques, conflict resolution, and team dynamics. Through interactive exercises and real-world scenarios, you’ll learn how to foster positive relationships, enhance collaboration, and create a supportive work environment.
Join us to develop the skills necessary to navigate diverse workplace interactions and lead with emotional intelligence, ultimately driving team success and organizational growth!
Funding
Course Fees: 420
Singaporean 21yrs-39 yrs old or PR : $247.80 ( For SG & SPR)
Singaporean 40 years and above : $163.80
This course is eligible to use the SkillsFuture Credit (Mid-Career) of $4,000 to offset the course fee.
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Additional Info
Course Code : TGS-2021006708
COURSE DURATION: 2 DAYS