Boost Emotional and Social Intelligence with the Enneagram - SkillsPortal.sg

Boost Emotional and Social Intelligence with the Enneagram

IMAGEWORKS PTE. LTD.

  • $450.00
    Unit price per 


REVIEW THE DIFFERENCES BETWEEN COGNITIVE AND EMOTIONAL INTELLIGENCE AT THE WORKPLACE

  1. Discover the key competencies and aspects of emotional intelligence

Review the differences between cognitive and emotional Intelligence, and their importance at the workplace

Define emotional intelligence and understand its four key competencies

Recognise the impact of emotional and social intelligence on interpersonal relations

DEVELOP EMOTIONAL COMPETENCE TO BETTER MANAGE PERSONAL FEELINGS AND ACTIONS UNDER DIFFERENT SETTINGS

  1. Gain self awareness through the Enneagram to monitor personal emotions and actions that affect work performance and interpersonal relationships

Identify one’s emotional states, their triggers and effect on self, performance and relationships

Take the Enneagram test to determine your personality type

Understand the characteristics of the different Enneagram types

Increase emotional intelligence through greater understanding of own emotions

  1. Apply emotional intelligence to manage personal impulses and reactions when interacting with customers and colleagues in diverse contexts

Explore ways to improve control and expression of personal emotions and behaviour

Apply emotional intelligence to leverage personal strengths and develop areas of growth

Enhance leadership and managerial competencies through emotional intelligence

ENHANCE SOCIAL INTELLIGENCE TO BE MORE EMPATHETIC AND ACCEPTING OF PEOPLE FROM DIFFERENT BACKGROUNDS AND IN CHALLENGING SITUATIONS

  1. Develop social awareness of others’ perspectives and feelings through the Enneagram to increase empathy and inclusiveness amid diversity challenges

Assess the emotional climate of an environment

Recognise the emotional strengths and weaknesses of others

Demonstrate empathy by acknowledging the feelings and perspectives of individuals, taking also into consideration, their culture, background, preferences and needs

  1. Build resilience to effectively manage difficult conversations and challenging scenarios

Adopt the STARS strategy to manage self and coach others in challenging times and situations

Manage interpersonal and intercultural relationships to promote positive outcomes for individuals, teams and the organisation

Diffuse interpersonal conflicts and seek to prevent potential miscommunication

TAKE ACTION CHALLENGE – YOUR ACTION PLAN AND INSPIRATION FOR TRANSFORMATION

Funding

Additional Info 

Course Funding Period : 07 Jun 2019 - 06 Jun 2023

Course Code : TGS-2019503529

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